LOCATION — Loaf & Co.

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3, Rotunda Terrace, Montpellier St, Cheltenham GL50 1SW

Hours
Monday–Thursday
8am–3pm

Friday
8am–4pm

Saturday
8am–5pm

Sunday
10am–4pm

Phone
01242 781518

Welcome to the LOAF & CO website. By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. Please read these terms carefully. If you do not agree to these terms, please do not use our website.
1. General Use
This website is operated by LOAF & CO. Throughout the site, the terms “we”, “us”, and “our” refer to LOAF & CO. By accessing this website, you agree to the following terms of service, as well as any additional terms and policies available through the website.
2. Website Content
All content provided on this website, including but not limited to text, graphics, images, and logos, is owned by or licensed to LOAF & CO. The content is protected by intellectual property laws and may not be copied, reproduced, or distributed without our express permission.
3. Product Information and Availability
We aim to provide accurate and up-to-date information on all products and services available on our site. However, we cannot guarantee that all descriptions, pricing, or other information is free from errors. We reserve the right to modify or discontinue any product or service without prior notice.
4. Orders and Pre-Orders
By placing an order on our website, you agree to provide accurate and complete information. We reserve the right to refuse any order placed, limit quantities, or cancel an order due to errors, stock shortages, or other circumstances. In the event of cancellation, we will notify you promptly and refund any payment made.
5. Payment and Pricing
All prices listed on the website are in GBP unless otherwise specified. Payments must be made in full at the time of placing an order. We accept a range of payment methods as indicated on our website. Prices are subject to change without notice.
6. Event Bookings
For private events or venue hire, a deposit may be required at the time of booking. Full payment must be made before the event date. Cancellations or changes to event bookings must be communicated at least 7 days prior to the event, or cancellation fees may apply.
7. Third-Party Links
Our website may contain links to third-party websites. These links are provided for your convenience, but we are not responsible for the content, accuracy, or reliability of any third-party website. Access to any linked website is at your own risk.
8. Privacy Policy
Your privacy is important to us. Please refer to our [Privacy Policy] for information on how we collect, use, and protect your personal data.
9. Limitation of Liability
LOAF & CO shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of this website or the products and services offered herein. This includes, but is not limited to, loss of data, business interruption, or any other damages resulting from the use or inability to use our website.
10. Changes to Terms
We reserve the right to update or modify these Terms of Service at any time without prior notice. Any changes will be effective immediately upon posting to the website. Your continued use of the site constitutes your acceptance of these changes.
11. Governing Law
These terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising from or relating to these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
12. Contact Information
For questions about these Terms of Service, please contact us
Welcome to the LOAF & CO website. By accessing and using this website, you agree to comply with the following terms and conditions. Please review these carefully before using our site. If you do not agree to any of the terms, you should not use this site.
FULL OFFER TERMS AND CONDITIONS CAN BE FOUND HERE
1. Website Usage
By using this website, you agree to use it for lawful purposes only and in a manner that does not infringe the rights of, or restrict or inhibit the use of the site by any third party. You must not use this site in any way that causes damage to the website or impairs the availability of the website.
2. Ownership of Content
All content on this website, including but not limited to text, images, graphics, and logos, is the property of LOAF & CO unless otherwise specified. You may not copy, modify, distribute, or reproduce any content without express permission from LOAF & CO.
3. Product Information
We strive to ensure that all information regarding our products, services, and pricing is accurate. However, there may be errors or inaccuracies. We reserve the right to correct any mistakes and to change or update information at any time without prior notice.
4. Orders and Purchases
All purchases made through our website are subject to product availability. We reserve the right to limit or cancel quantities purchased per person or per order. If we need to cancel or modify your order, we will notify you via the contact details provided.
5. Payment Terms
All payments must be made in full at the time of purchase, and we accept the payment methods displayed on our website. Prices are listed in GBP and are subject to change at any time without notice. In the event of a pricing error, we reserve the right to cancel any orders affected by such errors.
6. Pre-Orders and Pickups
If you're in a rush, you can pre-order items from our menu by calling ahead. Pre-orders will be prepared and ready for pick-up at the agreed time. Orders not collected within a reasonable time frame may be canceled, and payment may not be refunded.
7. Events and Venue Hire
For events or venue hire at LOAF & CO, a non-refundable deposit may be required at the time of booking. Full payment must be made prior to the event. Cancellations or changes must be communicated at least 7 days in advance. Failure to do so may result in forfeiture of your deposit or a cancellation fee.
8. Cancellations and Refunds
Orders, once placed, cannot be modified or canceled unless expressly permitted by us. Refunds may be provided at our discretion in cases of incorrect orders, unavailable products, or other issues.
9. Third-Party Links
Our website may include links to third-party websites. These links are provided for convenience, and we are not responsible for the content, practices, or privacy policies of those third-party sites.
10. Limitation of Liability
LOAF & CO is not responsible for any direct, indirect, or incidental damages that arise from your use of our website, products, or services. This includes but is not limited to loss of data, profit, or other intangible losses.
11. Privacy Policy
Your privacy is important to us. Please refer to our Privacy Policy for details on how we collect, use, and protect your personal information.
12. Indemnification
You agree to indemnify, defend, and hold harmless LOAF & CO, its officers, directors, employees, and suppliers from any claims or demands arising from your use of this website, violation of these terms, or infringement of any third-party rights.
13. Governing Law
These Terms & Conditions shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts of England and Wales.
14. Changes to Terms & Conditions
We reserve the right to modify these Terms & Conditions at any time without prior notice. It is your responsibility to review these terms periodically for any changes. Continued use of the website after changes are posted constitutes your acceptance of the updated terms.
15. Contact Information
For any questions regarding these Terms & Conditions, please contact us.
LOAF & CO ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or engage with our services. By using our website, you agree to the collection and use of information as described in this policy.
1. Information We Collect
We may collect the following types of personal information when you interact with our website or services:
- Personal Identifiable Information (PII): This includes information such as your name, email address, phone number, delivery address, and payment details.
- Non-Identifiable Information: This includes data such as your IP address, browser type, device information, and browsing behavior on our website.
2. How We Collect Information
We collect your information in several ways:
- Directly from you: When you place an order, subscribe to our newsletter, submit a query, or book an event through our website.
- Automatically: Through cookies, server logs, and tracking technologies when you browse our site. Cookies help us to enhance your experience and gather data for website analytics.
3. How We Use Your Information
We may use your personal information for the following purposes:
- To process and fulfill orders: Including delivery of products, managing payments, and providing customer support.
- To improve our services: By analyzing website usage data to enhance our offerings and user experience.
- To communicate with you: Sending order updates, promotional emails, or responding to inquiries.
- For marketing purposes: With your consent, we may send you information about promotions, special offers, and updates.
4. Sharing Your Information
We may share your personal information with:
- Service providers: Such as payment processors, delivery partners, and IT support, to assist with fulfilling your orders and operating our business.
- Legal obligations: If required by law, we may disclose your information to authorities in compliance with legal requirements.
- Third-party partners: We do not sell, rent, or share your personal information with third parties for marketing purposes without your explicit consent.
5. Your Rights
You have the following rights regarding your personal data:
- Access: You may request access to the personal information we hold about you.
- Correction: You can request corrections to inaccurate or incomplete data.
- Deletion: You may request that we delete your personal information, subject to certain legal obligations.
- Opt-out: You can unsubscribe from marketing communications at any time.
To exercise any of these rights, please contact us using the information provided below.
6. Data Security
We take reasonable steps to protect your personal information from unauthorized access, disclosure, alteration, or destruction. We implement various security measures, such as encryption and secure servers. However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to improve your experience on our website and analyze site traffic. You may choose to disable cookies through your browser settings, but this may affect the functionality of the site.
8. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, including for the duration of your account with us or as needed to comply with legal obligations.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
10. Children’s Privacy
Our website is not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have inadvertently collected such information, we will take steps to delete it.
11. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the effective date will be updated accordingly. Your continued use of the website after changes are made constitutes your acceptance of the revised policy.
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